Trained by Humans, Powered by Supercomputers

Our technologies provide companies with actionable social media intelligence and digital customer experience solutions that continue to learn from human feedback and other data sources to become more intelligent and effective over time.

Listening

Our revolutionary social media listening and analytics software.

Consulting

Consulting services for machine learning and social media intelligence.

Custom

Integrating our proprietary data/technologies into third party applications.

Ecosystem

An upcoming deep learning customer experience ecosystem.

What We Do

Soteria Intelligence is a technology company based in Los Angeles, CA that delivers powerful social media analytics/monitoring and digital customer experience solutions using a proprietary, patent-pending deep learning platform that goes far above and beyond looking at simple combinations of keywords, broad statistics, and other metrics of the past. From detecting brand reputation issues before they spiral out of control to discovering questions people have before making purchases, insights that guide product development, future ad campaigns and more, we use our technologies to help organizations cut through the white noise and realize what matters, when it matters.

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Social Media Intelligence

Better Data, Quicker

Use our technologies to uncover a social media world you never knew existed, and do it over 100x quicker than any human possibly could.

It Learns You

Software that learns about your business and goals then continues to become more intelligent and effective over time.

Lives on the Cloud

No need to download software or worry about operating systems, all of our solutions live on the cloud.

Goodbye to False Positives

Social media analytics tools are often plagued with false positives, but we allow users to flag content as such. This “supervised learning” approach stops false positives from recurring to ensure you get the insights you want without excess baggage.

Visualize Your Priorities

Using a wide variety of data points tied together with proprietary algorithms, our software offers an easy way to prioritize and visualize alerts while also removing white noise.

Modular Interface

We provide a modular interface that allows users to select exactly what they want to see on their screens, which is perfect for large marketing teams that split tasks or others with very specific roles.

How to Use Social Media Analytics to Win a Civil Trial?

This past week we secured 2 wins for law firms that used our social media analytics solutions to prove their position during trials, and in the near future we see how the fusion of AI with the legal industry will continue to become more important. In the meantime, we...

The Dangers of ChatGPT & Confidential Info: Understanding Human in the Loop Systems

Sometimes everything in life feels fine and dandy then things come out of nowhere that totally change the game – cell phones, the internet, etc. – that promise a new future, which many people grasp onto, though in the end they didn’t think about or weren’t informed on the potential downsides. This post will hit on that.

Behavioral Analysis: Reverse Engineering High School

There are foundational parts of our lives that truly make us who we are today and high school along with college play key roles in that, while at the same time create the building blocks of who we’ll be in the future.

How Global Conflicts Spark Social Engineering Schemes: Spotting the Wolves

Whether you’re in the financial, marketing, security or other spaces and seeing phishing attempts to compete with the bait you have in the water, there will always be sharks lurking around the corner which can apply to a multitude of things ranging from a nightmare customer stepping in the door tomorrow to complain about their chicken sandwich to a former employee doing something catastrophic.

How is AI Used in Venture Capital? Our Experience Deploying Solutions

When most people think of venture capital firms their mind goes towards investments and where they deploy their capital – for example in AI companies – however one of the common questions we get after guiding some of the top VC firms and hedge funds on their deal flow is around how VCs are using AI themselves.

Social Media Analytics Tools for Finance: Powering Global Institutions

Over the years we have guided a wide variety of financial institutions ranging from venture capitalists to hedge funds with billions of dollars under management, and this post hits on some of the ways social media analytics tools play a key role in the financial space today and will continue to in the future.

Social Media Threats to Businesses: A Common Problem Today

We are living in a world that’s driven by social media and unfortunately businesses often find themselves in tough situations where social media isn’t the positive, happy place we all imagine but instead a channel where unhappy customers, former employees, etc. can spill the beans with no filter. And many times that creates threats to businesses whether that relates to their brand reputation or employee safety and so much more.

User-Generated Content on Gaming Platforms: The New Threat Landscape?

Our research indicates that gaming platforms will continue to be one of the most common vehicles for delivering online threats based on user-generated content (UGC) and we will be releasing more insights on this in the coming months.

Social Media Threats in 2024: A Quick Breakdown of Trends, Prevention & More

This blog post touches on some of the most critical issues in the world today especially when it comes to social media threats in 2024 and how detect then prevent them.

How Do You Identify Misinformation on Social Media? A Challenge Today

With everything going on in the world the importance of discovering misinformation on social media is critical and this post touches on how finding what’s behind the curtain is key, especially when looking at the intentional smoke and mirrors.

Can You Use Social Media to Predict the Future? Simple Answer: Yes

When it comes to the question as to whether social media can help predict the future, the simple answer is yes and this blog post covers some of the common questions we get on a regular basis.

Social Media Threats to Schools: Our Feedback on a Serious Problem

The world is a wild place today and years ago we recognized how social media threats related to schools would become a big problem, which pushed us to think outside of the box and create solutions that do the same.

Rise in Social Media Threats, Online Behaviors Transforming: Our Data/Insights

The world is experiencing difficult times like conflicts breaking out while at the same time some of the most amazing breakthroughs in humanity that will truly shape the future are taking place now: AI being science fiction at first then becoming reality, MR/VR coming to life, and so much more. And as we explore the future, there are things we are seeing today that have the potential to change the trajectory of the world forever, especially as it relates to online threats voiced via social media which can come in a multitude of forms.

The Impact of Generative AI on the Social Media Analytics, Business Intelligence World

After attending the Meta Connect event last week and seeing Zuckerberg’s keynote along with all of the other presentations around Llama, Quest 3 demos, etc. it’s exciting to know that AI continues to play a key role in the future, especially when it comes to Generative AI. But what is Generative AI and why is it so important?

Social Media Analytics in an AR/VR World? Exploring New Dimensions

The world is changing rapidly and it’s exciting to see how the Industrial Revolution paved a path for innovations like AI and now tech like AR/VR is transforming our daily lives – or will in the near future.

Social Media Threat Training for Global Corporations/Organizations

As pioneers in the social media threat space with a utility patent on using deep learning (AI) to produce actionable insights from social media along with a wide variety of other data sources, we intimately understand the issues companies are facing today and have launched a new division aimed at providing social media threat training.

4 Common Questions Around Social Media Expert Witnesses: Our Experience

Over the years we have guided a wide variety of cases ranging from murder trials where social media played a key role to generating social media insights and expert witness testimony for $250M+ civil disputes, and this post touches on some of the most common questions we get related to social media expert witnesses.

ChatGPT & Google Bard vs Artificial General Intelligence: Our Research/Solutions

Over the past few months we’ve been researching developments from ChatGPT and Google Bard to better understand their inner workings (X + Y = Z) and this post is the first in a series of blogs around reverse engineering AI-generated content to help organizations (colleges/universities, Fortune 500s, law firms, etc.) see the world around them and what’s on the horizon.

Fusion of Multimodal Data for Near Real Time Detection of Events, Key Insights

We are living in a world today where everything is fused together ranging from home automation systems to Tesla delivering on the fly updates over the cloud, and looking at the future – whether it comes to business/tech or simply navigating our everyday lives – it’s interesting how the fusion of multiple data points to paint the big picture is most valuable.

Social Media Analytics: The Digital Lighthouse of the Financial Industry

Over the past 2 years the financial industry has been turned upside down with people rallying on social media to combat the GameStop short squeeze, signs on social media before the Silicon Valley Bank run and a variety of other game changers we’ve been gathering insights on.

Social Media Threat Intelligence in 2023: Trends We’re Seeing

As thought-leaders in the early days when social media threats started to take off up until now, we’ve always been ahead of the curve and this post touches on some of the most common trends we’re seeing now along with what’s to come.

What are the Threats of Social Media to a Company? Common Questions

The world is a wild place today and looking back nobody could have imagined social media turning from such a happy, positive environment to negativity, hate, disinformation and misinformation along with social media threats.

Solving the Social Media Disinformation vs Misinformation Problem Using AI

As the world changes rapidly it’s exciting to see how we’re always ahead of the curve, and Soteria Intelligence will be announcing new solutions that use our patented deep learning ecosystem to help companies understand what’s around the next turn when it comes to filtering through disinformation and misinformation.

Silicon Valley Bank Run & Collapse: How Social Media Played a Key Role

Similar to the GameStop short squeeze that flopped, we used our patented deep learning ecosystem to detect the Silicon Valley Bank run in the earliest hours and it’s those key nuggets of critical information from social media that can make or break investment firms.

Google MUM Algorithm in 2023: Our Insights and Predictions

As artificial intelligence continues to take over it should be no surprise that Google’s MUM algorithm and the waves it’s creating will have an everlasting impact on the world as we know it, though AI is still so foreign to many and truly understood by few.

Social Media Threats in 2023: What You Should Expect

Yet again we are faced with a new year and many unknowns, though one thing we know based on our research is that social media threats will continue to rise in 2023 and the proliferation of extreme behaviors today is many times driven by social media activity from the past.

Adding Topics to Instagram Reels: What Does it Do?

The world of artificial intelligence has evolved rapidly over the years and it’s interesting to see how Human-in-the-Loop systems continue to play an integral role in algorithms implemented by Instagram and other social networks along with the world as a whole.

What are Social Media Threats? A Quick Breakdown

Our team has spent over 20 years guiding some of the biggest companies in the world on social media initiatives and unfortunately while on those journeys we noticed the dark side of social networks, what’s hiding behind the scenes, and ultimately what’s looming on the horizon.

Social Media Analytics for Brand Reputation Management, Integrity

Think about living in a glass house where the smallest storm can wreak havoc and that’s exactly what companies are facing today in the world of social media: One rogue post snowballs then impacts sales, brand reputation, market caps, etc.

Can Deep Learning Uncover Social Media Threats? Understanding the Future

When social media first entered the world it was an innocent place where people could digitally connect, discuss common interests, build online communities and in many ways develop a support system. Though with the progression of social media and behaviors becoming aggressive/threatening, the times have truly changed.

Social Media Crisis/Incident Management Services: Solving Problems in the Moment

Like a special forces team parachuting from the digital world down to earth then descending on an objective to solve a specific problem, it’s imperative for companies to have social media crisis management and incident response plans in place that not only implement technology (AI, etc.) to identify issues in the moment, but also provide a way to respond and fix things immediately.

Hedge Fund Social Media Analytics: Using Data to Win

Looking at the world and how it evolved over time, especially in recent history, it’s exciting to see how artificial intelligence (deep learning in particular) is totally changing the way we interact on social media, the content we watch on Netflix, results we see in Google and so much more.

Mitigating School Shootings/Violence: Our Research on Development, Education

The world is an interesting place that is rapidly evolving over time and we have to think positive and focus on solutions, which is what sparked our research aimed at solving problems around school shootings/violence over the past 20 years.

Social Media Analysis/Experts for Class Actions: The Secret Sauce

The world is an interesting place today where social media drives everything from happiness to tragedy and having the ability to understand social media conversations on a large scale then find needles in haystacks is critical, especially when it relates to class...

Social Media Threat Monitoring/Protection: 3 Things Companies Should Anticipate

The world today is a wild place and social media plays a key role in our everyday lives ranging from who we keep in touch with, the products we buy, restaurants we gravitate towards, etc. as well as providing a forum for people to express their opinions, dissatisfaction and sometimes post threats that can impact businesses in a big way.

Social Media Threat Alerts: Why Your Company Needs Them

We are living in a volatile world where companies face social media threats on a daily basis and this post touches on ways to first establish then implement tripwires that alert you when something bad is happening or going to happen.

Social Media Investigations: Uncovering What’s Behind the Curtain

Like Inspector Gadget or Sherlock Holmes performing investigations that lead to epic crimes being solved ranging from cookie bandits to global intellectual property infringement cases nowadays, we are living in a world where social media data changes the game and having access to those insights in near real-time is critical.

How Do You Use Social Media Data Analytics to Solve Problems?

For many years people have used insights derived from data analytics to solve problems, and today social media analytics tools play a key role in solving a wide range of problems from identifying food safety or supply chain issues to more serious causes for concern like threats to security.

Las Vegas Flooding, Hotels Overwhelmed: Using Social Media Analytics to Solve Problems

The world is an interesting place today and nobody could have predicted the floods that are occurring in Las Vegas now and affecting a wide variety of casinos, hotels, restaurants and other businesses.

The Power of Social Media Analytics for Class Action Lawsuits

The world is evolving at a rapid pace and part of that evolution includes social media playing a key role in our daily lives whether it’s around influencing what we buy or things happening behind the scenes like social media analytics being used in the legal space to...

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