Use Actionable Data To Drive Critical Decisions

Our patented artificial intelligence platform helps companies cut through the white noise to discover what matters, when it matters.

Boost Revenue

Get automated alerts based on social media conversations showing interest in buying various products/services.
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Discover Trends

From the fried chicken sandwich craze to social media users rallying against hedge funds, we keep you ahead of the curve.

Reputation Management

Tools for organizations to see reputation management issues on the horizon instead of when they’re at the front door.

Customer Experience

We help companies improve customer experiences by delivering insights on what’s happening in the now.

Risk Management

Detect potential risks/threats in the early stages so large organizations can prepare for what’s to come.

Influencer Marketing

Take a new approach to finding influencer marketing opportunities based on data in the real world.

Billions of Data Points

Fuse data from all of the sources that matter to you including social media, blogs, news articles, radio, television, transcribed calls and more to understand the big picture.

 

Humans in the Loop

Harness the expertise of your team to create powerful, intelligent deep learning models that continue to learn and become more accurate over time while eliminating repetitive tasks.

 

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Social Media Investigations: Uncovering What’s Behind the Curtain

Like Inspector Gadget or Sherlock Holmes performing investigations that lead to epic crimes being solved ranging from cookie bandits to global intellectual property infringement cases nowadays, we are living in a world where social media data changes the game and having access to those insights in near real-time is critical.

How Do You Use Social Media Data Analytics to Solve Problems?

For many years people have used insights derived from data analytics to solve problems, and today social media analytics tools play a key role in solving a wide range of problems from identifying food safety or supply chain issues to more serious causes for concern like threats to security.

Las Vegas Flooding, Hotels Overwhelmed: Using Social Media Analytics to Solve Problems

The world is an interesting place today and nobody could have predicted the floods that are occurring in Las Vegas now and affecting a wide variety of casinos, hotels, restaurants and other businesses.

The Power of Social Media Analytics for Class Action Lawsuits

The world is evolving at a rapid pace and part of that evolution includes social media playing a key role in our daily lives whether it’s around influencing what we buy or things happening behind the scenes like social media analytics being used in the legal space to...

Spotify App Update: Using AI to Prioritize/Sort Playlists When Saving Songs

Our main focus is on delivering enterprise social media analytics and business intelligence solutions using our patented deep learning ecosystem, and it’s exciting when we uncover game-changing trends along the way. In particular, how Spotify is making moves by integrating AI to improve their user experiences.

Our Insights: Instagram Finally Rolls Out 60-Second Stories

Following Instagram’s progress over the years has been a wild ride ranging from how the platform exploded in the early days to the ways they took inspiration from Snapchat and others along the way, and based on our research/data it’s exciting to see that Instagram is finally rolling out 60-second stories to the masses.

Social Media Analytics Lessons for Hedge Funds: The GameStop Short Squeeze

After guiding a variety of companies in the financial industry on social media analytics from private equity firms to hedge funds this post touches on the GameStop Short Squeeze and lessons to be learned from that.

3 Ways Restaurant Chains are Using Social Media Analytics

Food is a language everyone speaks around the world and it’s cool to see how social media has impacted the food industry over the past 15 years ranging from marketing tactics being implemented to the ways food companies analyze conversations on social media, and this post touches on 3 of the most common ways we see restaurant chains using social media analytics.

Social Media Analytics for Security Teams: Discovering Anomalies

Throughout our lives there are outside forces – many of which we can’t control – that either impact us directly or tangentially, and it’s interesting to see how certain behaviors become normal based on pop culture, society and other factors. Though on the other hand, there are behaviors that stand out because they drastically deviate from the norm.

Our Research: The Ways Social Media Engagement/Metrics Influence Behaviors

We are living in a social media world where trends drive behaviors and what’s most interesting to us is why such behaviors occur in the first place from the Popeyes chicken sandwich craze to the epic GameStop short squeeze that will live on forever.