Our Vision

As pioneers in the social media space, many years ago we realized the limitations of existing social media intelligence/analytics tools and saw an opportunity to take our real-world experience guiding large organizations combined with the latest machine learning innovations to create something much better. And we did.

Social Media Intelligence

Better Data, Quicker

Use our technologies to uncover a social media world you never knew existed, and do it over 100x quicker than any human possibly could.

It Learns You

Software that learns about your business and goals then continues to become more intelligent and effective over time.

Lives on the Cloud

No need to download software or worry about operating systems, all of our solutions live on the cloud.

Goodbye to False Positives

Social media analytics tools are often plagued with false positives, but we allow users to flag content as such. This “supervised learning” approach stops false positives from recurring to ensure you get the insights you want without excess baggage.

Visualize Your Priorities

Using a wide variety of data points tied together with proprietary algorithms, our software offers an easy way to prioritize and visualize alerts while also removing white noise.

Modular Interface

We provide a modular interface that allows users to select exactly what they want to see on their screens, which is perfect for large marketing teams that split tasks or others with very specific roles.

Visualize Prioritized Alerts

Visualize your priorities using our proprietary chart that shows higher level alerts towards the top and white noise on the bottom. Each dot represents a social media post that can be hovered over to reveal more information.

Monitor Company Sentiment

Get a firm handle on the sentiment around your brand or products by using our sentiment visualizations powered by deep learning.

Intuitive Results

Our list view allows users to quickly and effectively skim alerts or search results to discover things that matter to them then download or send a PDF report, save a post or respond.

Leave us a Message

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Preventing School Shootings: Understanding Early Cries for Help on Social Media

Yet again we have seen evil rear its ugly head and innocent children with big futures are no longer with us physically but will live on forever. Though this keeps happening, there is a light at the end of the tunnel and it comes down to understanding behaviors on social media and noticing when someone shows the earliest cries for help that, if ignored, can spiral into much more.

Why We Patented a Human-in-the-Loop System for Social Analytics

While cruising on our magic carpet and analyzing behaviors/data we realized a major roadblock that has proven itself time and time again: Social media is like the Wild West and sentiment/trends can change in the blink of an eye. How can companies make sense of hundreds or millions of conversations in the moment by simply looking at combinations of keywords?

Corporate Security’s Reliance on Social Media Analytics Tools

Looking at the trajectory of social media over time it’s interesting how social networks evolved from being a platform for people to communicate to a resource for gathering some of the most critical, near real-time insights that could either create big issues for corporations or uncover valuable opportunities.

Discovering Social Media Threats on the Horizon: Where We Started

Imagine going down a path that’s beautiful with flowers blooming, nature thriving, then you start to see signs of something bad on the horizon – social media posts that are cause for concern, disrupting your happiness and you become worried about the future.

Social Media Analytics/Data for Personal Injury Attorneys, Law Firms

Soteria Intelligence is a social media analytics and consulting firm that has guided a variety of law firms on high-profile cases and this post highlights the importance of capturing insights in the moment.

Using Social Media Behaviors/Linguistics to Proactively Solve Problems

From detecting signs before catastrophic events occur to finding those in need after the fact and everything in between, the power of truly understanding the behaviors and linguistics behind social media posts is critical for a variety of reasons.

Social Media Threat Intelligence: Spotting Signs on the Horizon

As pioneers in the social media threat intelligence space from patenting our AI (deep learning) analytics ecosystem to guiding the largest companies in the world, this post touches on solutions to problems we’ve seen over the years.

Elon Musk Buying Twitter: The Impact on Social Media Analytics

From reinventing the way we make payments online to the cars we drive today, exploring the universe and ways to colonize it while also looking at what lies beneath us, Elon Musk is known for making moves. And his recent endeavor to acquire Twitter is something we’ve been watching closely, especially as it relates to social media analytics. 

What is Social Media Risk Management? A Quick Breakdown

Imagine sitting at your desk having a normal day then things take a turn for the worst and you just can’t understand what’s happening in the moment. Then you find yourself scrambling to discover solutions to problems that, if detected earlier, could’ve been mitigated....

3 Ways Talent Agencies Can Use Social Media Data/Insights

Looking at the world today compared to even 10 years ago, it’s interesting to see how the focus of talent agencies has shifted – almost like a seesaw effect – where things are now tipped in favor of those who have a large social media presence/reach versus the conventional stars of the past.