Our Vision

As pioneers in the social media space, many years ago we realized the limitations of existing social media intelligence/analytics tools and saw an opportunity to take our real-world experience guiding large organizations combined with the latest machine learning innovations to create something much better. And we did.

Social Media Intelligence

Better Data, Quicker

Use our technologies to uncover a social media world you never knew existed, and do it over 100x quicker than any human possibly could.

It Learns You

Software that learns about your business and goals then continues to become more intelligent and effective over time.

Lives on the Cloud

No need to download software or worry about operating systems, all of our solutions live on the cloud.

Goodbye to False Positives

Social media analytics tools are often plagued with false positives, but we allow users to flag content as such. This “supervised learning” approach stops false positives from recurring to ensure you get the insights you want without excess baggage.

Visualize Your Priorities

Using a wide variety of data points tied together with proprietary algorithms, our software offers an easy way to prioritize and visualize alerts while also removing white noise.

Modular Interface

We provide a modular interface that allows users to select exactly what they want to see on their screens, which is perfect for large marketing teams that split tasks or others with very specific roles.

Visualize Prioritized Alerts

Visualize your priorities using our proprietary chart that shows higher level alerts towards the top and white noise on the bottom. Each dot represents a social media post that can be hovered over to reveal more information.

Monitor Company Sentiment

Get a firm handle on the sentiment around your brand or products by using our sentiment visualizations powered by deep learning.

Intuitive Results

Our list view allows users to quickly and effectively skim alerts or search results to discover things that matter to them then download or send a PDF report, save a post or respond.

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Hedge Fund Social Media Analytics: Using Data to Win

Looking at the world and how it evolved over time, especially in recent history, it’s exciting to see how artificial intelligence (deep learning in particular) is totally changing the way we interact on social media, the content we watch on Netflix, results we see in Google and so much more.

Mitigating School Shootings/Violence: Our Research on Development, Education

The world is an interesting place that is rapidly evolving over time and we have to think positive and focus on solutions, which is what sparked our research aimed at solving problems around school shootings/violence over the past 20 years.

Social Media Analysis/Experts for Class Actions: The Secret Sauce

The world is an interesting place today where social media drives everything from happiness to tragedy and having the ability to understand social media conversations on a large scale then find needles in haystacks is critical, especially when it relates to class...

Social Media Threat Monitoring/Protection: 3 Things Companies Should Anticipate

The world today is a wild place and social media plays a key role in our everyday lives ranging from who we keep in touch with, the products we buy, restaurants we gravitate towards, etc. as well as providing a forum for people to express their opinions, dissatisfaction and sometimes post threats that can impact businesses in a big way.

Social Media Threat Alerts: Why Your Company Needs Them

We are living in a volatile world where companies face social media threats on a daily basis and this post touches on ways to first establish then implement tripwires that alert you when something bad is happening or going to happen.

Social Media Investigations: Uncovering What’s Behind the Curtain

Like Inspector Gadget or Sherlock Holmes performing investigations that lead to epic crimes being solved ranging from cookie bandits to global intellectual property infringement cases nowadays, we are living in a world where social media data changes the game and having access to those insights in near real-time is critical.

How Do You Use Social Media Data Analytics to Solve Problems?

For many years people have used insights derived from data analytics to solve problems, and today social media analytics tools play a key role in solving a wide range of problems from identifying food safety or supply chain issues to more serious causes for concern like threats to security.

Las Vegas Flooding, Hotels Overwhelmed: Using Social Media Analytics to Solve Problems

The world is an interesting place today and nobody could have predicted the floods that are occurring in Las Vegas now and affecting a wide variety of casinos, hotels, restaurants and other businesses.

The Power of Social Media Analytics for Class Action Lawsuits

The world is evolving at a rapid pace and part of that evolution includes social media playing a key role in our daily lives whether it’s around influencing what we buy or things happening behind the scenes like social media analytics being used in the legal space to...

Spotify App Update: Using AI to Prioritize/Sort Playlists When Saving Songs

Our main focus is on delivering enterprise social media analytics and business intelligence solutions using our patented deep learning ecosystem, and it’s exciting when we uncover game-changing trends along the way. In particular, how Spotify is making moves by integrating AI to improve their user experiences.