by Soteria Intelligence | Dec 6, 2018 | Blog
We are living in a world where social media reigns king and the experiences customers have – whether good or bad – are immediately voiced on social networks and therefore have a tremendous impact on brands which leaves companies searching for ways to improve customer...
by Soteria Intelligence | Dec 5, 2018 | Blog
Just as the sun rises in the morning and sets in the afternoon, businesses open shop and close at the end of the day, but when it comes to the food industry people feast on all sorts of goodies 24/7, and because of that the lights are always on. However, many food...
by Soteria Intelligence | Nov 29, 2018 | Blog
When most people think of celebrities, social media influencers and the entertainment scene in general Los Angeles proper comes to mind, but in recent years Calabasas and Hidden Hills have become magical destinations attracting influencers from around the world for a...
by Soteria Intelligence | Nov 24, 2018 | Blog
One of the most effective ways businesses have leveraged advancements in artificial intelligence (AI) to drive value has been in the customer experience (CX) space by using technology to improve customer relations, identify potential customer service issues before...
by Soteria Intelligence | Nov 22, 2018 | Blog
The concept of artificial intelligence humanoids taking over the world has been a recurring theme in science fiction movies for decades, and with recent advancements in AI, particularly deep learning, the fears are becoming even more real. But should we be scared?...
by Soteria Intelligence | Nov 3, 2018 | Blog
Ever since the rise of the internet and more recently social media in particular, people and organizations have struggled with maintaining a positive online reputation due to things they are actually responsible for and many other times total fallacies spread online...
